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Company Name: West Shore EMS
Address: Camp Hill, PA
Business Description: West Shore EMS is a
provider of emergency and non-emergency patient
care/transport in Central Pennsylvania. They provide
paramedic service to all of Cumberland, Perry
Counties, Northern Franklin, York and Adams Counties.
They provide a full range of patient transportation
services via Wheelchair Van, Invalid Coach and
ambulance. They also operate a physician's answering
service for 10 offices.
White Paper/Customer Quote: "We
use PageGate as part of our answering service
operation. Call takers receive the required information
then transmit it to appropriate party's A/N pager.
When we originally started the answering service,
it seemed that the operators were going to have
to enter information into a database, then turn
around and re-enter it into our then current paging
software. PageGate, with it's GUI and ASCII interfaces,
allowed us to develop an integrated call taking
program that seamlessly feeds essential information
to the paging software and the database simultaneously.
Data input time is cut considerably."
R. Skip Powell, Jr. EMTP
Chief, West Shore EMS
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