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Wireless Messaging Software Solutions for Computer Service
Companies
NotePager Pro
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How it helps Computer Service Companies:
NotePager Pro can send SMS text messages to multiple
technicians about service problems or network outages.
It can also be used routinely to announce meetings
or adjustments to technical schedules. NotePager Pro
supports multiple messaging devices and carriers.
SMS Text messages can be sent from computers to any
staff.
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Description:
NotePager Pro runs on a stand-alone computer and can
send messages to thousands of different devices via
hundreds of different wireless service providers. It
is loaded with advanced features like group paging,
preprogrammed messages, on-call groups, scheduled messages,
and repeating messages. |
NotePager Net
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How it helps Computer Service Companies:
NotePager Net allows for communication with all
support personnel. Group SMS messages can be sent,
to notify personnel about service issues, so the closest
technician can respond and minimize any down time.
All workstations on a network can send text messages
to pagers and cell phones, groups of support staff
can be paged about meetings or critical situations.
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Description:
An easy to use full feature network paging software
for Computer Service Companies that allows for all
network users to share a common modem, phone line
and list of users to send messages to pagers and digital
phones. NotePager Net supports also supports a direct
connection to paging terminals.
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PageGate
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How it helps Computer Service Companies:
PageGate can be integrated with existing applications
to add messaging or paging functionality to existing
software. The most common use is to monitor networks
and notify administrators of outages or network problems.
This allows tech support staff to work remotely.
Messages can be sent from workstations on a network,
or customers can send messages to agents via web pages
or e-mail accounts. This software is modular and can
be scaled to meet the size of the service organization.
PageGate has built in failover, offering an unheard
of redundancy and reliability.
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Description:
PageGate allows for network paging from any combination
of the following modules: web, email, Commandline/ASCII,
serial, TAP-in and windows client. Powerful, scalable
network gateway for Computer Service Companies. Supports
Internet delivery, direct connect and dial up delivery
methods. |
WebGate
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How it helps Computer Service Companies:
WebGate provides an easy way for remote staff
or customers to notify technicians. SMS text messages
can be sent via the Internet or email to remote staff
notifying them of urgent situations, network outages
or other equipment failure. Text messages can be received
on cell phones or pagers detailing the situation.
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Description:
Internet paging and email notification sent to pagers
or mobile phones. Includes fully functional SMTP/POP
mail server. Messages can be sent to pagers, cell phones
and other wireless devices. Also supports direct connect
to paging terminals |
PageGate for OpenView
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How it helps Computer Service Companies:
PageGate for HP OpenView integrates with network
monitoring software, notifying the network administrator
should their be a network anomaly or problem. Error
messages can be forwarded via SMS directly to pagers
or cell phones.
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HP OpenView allows for server
or system monitoring. By using PageGate in conjunction
with HP OpenView alerts and status can be sent to pagers
and cellular phones. |
Computer Service -
The following is a small sampling of NotePage customers
from the Computer Service Industry that enjoy the use
of NotePage's software
| ABC Computers |
Flower City Computer Solutions |
| Advanced Computer Services |
Fundy Computer Services |
| Affiliated Computer
Services |
IBM
Global Services (white paper) |
| DSW Computers Federal
Savings |
Compass Computer Group |
| Dell Computer |
Compaq Computer |
| Computer Connection
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D&S Computer Services |
| Systems
Supply, Inc. (white paper) |
DMH Computer Consulting |
| IBM
(white paper) |
Agape Computer Solutions |
| Axon Computer Systems |
Interact Computer Systems |
| Daou
Systems (white paper) |
Convergys
(white paper) |
| MicroAge |
Satterfield Computer
Service |
| Intel |
MicroSearch |
| Quad Graphics |
ComputerTech |
| MoreDirect |
Com 10 Pty Ltd |
| EDS |
Ilisys Internet |
| Dynacom Systems |
World Wide Technology |
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